Audience

Businesses searching for a virtual toll free solution

About CallCenterHosting

Enriched with advanced features, cloud-based solutions from CallCenterHosting bring you business success. The success of a call center depends on the efficiency of a dialer and its capabilities to outreach customers. The suitability of dialers depends on the number of agents available and the scale of the need for outreaching customers. Cloud-based call center solutions that help your agents negotiate with customers with the right tools and information. Cloud has taken the call center industry to a completely new level and, it has brought in several innovations that have made it possible to tap the full potential of customer service with the help of cloud-hosted call centers. Use toll free and virtual numbers to communicate and endorse your products or services to your new customers. Steady communication with customers is the key to achieve business success. Companies look for ways to be highly accessible to their customers in terms of how easily the customers connect with them.

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Pricing

Starting Price:
$7.49 per user per month
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

CallCenterHosting
Founded: 2004
United Kingdom
www.callcenterhosting.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Videos
Support
Phone Support
Online

CallCenterHosting Frequently Asked Questions

Q: What kinds of users and organization types does CallCenterHosting work with?
Q: What languages does CallCenterHosting support in their product?
Q: What kind of support options does CallCenterHosting offer?
Q: What type of training does CallCenterHosting provide?
Q: Does CallCenterHosting offer a free trial?
Q: How much does CallCenterHosting cost?

CallCenterHosting Product Features

Auto Dialer

Power Dialer
Call Recording
Call Scripting
Lead Management
Preview Dialer
Progressive Dialer
Surveys
Call Center Management
Predictive Dialer
Call Reporting

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database

Cloud PBX

Call Recording
Web Conferencing
Call Routing
Virtual Extensions
SIP Trunking
Ring Groups
IVR / Voice Recognition

IVR

Survey Management
Call Recording
Voice Customization
Call Routing
Text to Speech
Multiple Scripts
Voice Mail
Call Center
Phone Key Input
Call Logging

Predictive Dialer

Campaign Specific Caller ID
Call Recording
FTC Compliance
Contact Management
Lead Management
Call Monitoring
Call Results
Callback Scheduling
Call Transfer
Lead Capture
FCC Compliance

CallCenterHosting Additional Categories